Terms and Conditions Becycled

Article 1 - Identity of the seller

We are:
V4More CV trades under the names: Becycled.be.

Registered address
V4More CV
100 Rue Royale,
1000 Bruxelles

Company number: BE 0543.461.997
VAT number: BE 0543 461 997
 

Article 2 - Applicability

  1. Our general terms and conditions apply to every offer made by the entrepreneur (the natural or legal person who is a B2B customer of Becycled and offers products, (access to) digital content and/or services at a distance to consumers) and to every distance contract concluded between entrepreneur and consumer (every natural person who, exclusively for non-professional purposes, acquires or uses products or services brought onto the market).
  2. We deliver only in Belgium. If you provide a delivery address in another country, we may refuse your order.
  3. In order to place an order, you must be at least 18 years old. If you are not 18, we ask you to have the order placed by your parents or legal guardian. If we find that an order has been placed by a minor, we may refuse the order.
  4. Placing an order on the website constitutes explicit acceptance of our terms and conditions, which are always available on the website.
  5. If, in addition to these general terms and conditions, additional special terms and conditions apply, the above also applies to those special terms and conditions. If our general terms and conditions conflict with those special terms and conditions, you as a consumer can always invoke the most advantageous text to your advantage.

Article 3 - Offer and order

  1. If an offer only has a limited period of validity or is subject to certain conditions, this will be explicitly stated in the offer.
  2. We always describe as completely and accurately as possible what we sell you and how the ordering process will proceed. The description is in any case sufficiently detailed to allow you to make a proper assessment. If the entrepreneur uses images, these are a true representation of the products, services and / or digital content offered. Obvious mistakes or apparent errors in the offer are not binding on the entrepreneur.
  3. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer.
  4. Your order is complete and the agreement between us is final as soon as we confirm your order by e-mail and as soon as we have received the approval of the card issuer for your payment transaction with credit or debit cards. We accept Visa, MasterCard, Paypal, Bancontact and specific banking apps. If the issuer of your card refuses to agree to your payment to us, we cannot be held responsible for delays in delivery and/or non-delivery of your order. Orders without valid payment in the name of the registered cardholder will not be accepted or processed.
  5. To purchase a product, you can go through the ordering process. Here you enter your contact and invoicing details, accept our terms and conditions and confirm your payment by pressing the order button. Once you have completed these steps, your purchase is final.

Article 4 - Returns & Refunds

  1. The consumer can dissolve an agreement regarding the purchase of a product during a reflection period of 30 days from delivery. The entrepreneur may ask the consumer for the reason for withdrawal, but can't not enforce the consumer to state his reason(s). After we have received your order back or you have indicated that you wish to cancel the agreement, we will refund the full purchase price with the same means of payment with which you have paid.
  2. We may withhold a refund until we or the entrepreneur have received the goods back.
  3. During the reflection period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to determine the nature, characteristics and operation of the product. The basic principle here is that the consumer may only handle and inspect the product as he would be allowed to do in a shop. If you return the goods, this must, as far as possible, be done together with the original packaging, with all delivered accessories and in the original condition and packaging and taking into account our instructions below. Anything that falls outside the 'good manners' principle may be refused by us or the entrepreneur.
  4. You can return your return package by post or courier. Sometimes we will pick up your product, if this is the case we will let you know in the confirmation of receipt of your return notification.
  5. In order to exercise your right of withdrawal, both in the case of delivery of services and delivery of goods, quickly and correctly, please use the model withdrawal form in Appendix I and send it to support@becycled.be. We will send you an acknowledgement of receipt of your revocation by e-mail.
  6. Some products are excluded from the revocation right, i.e. sealed (computer) software or electronics whose seal has been broken after delivery or which has been installed or registered.
  7. Service contracts are excluded from the right of withdrawal after full performance of the service, but only if: the performance of the service has begun with your express prior consent.

Article 5 - Price

  1. During the period we mention in our offer, our prices do not change, except for price changes due to changes in VAT rates.
  2. Our prices include all taxes, VAT, duties and services.

Article 6 - Payment

  1. For online orders, we can only accept payment via the payment modules on our website, the transaction details are sent over the internet encrypted with SSL technology to guarantee the security of your online payment and your personal information.
  2. The consumer has the duty to report any inaccuracies in the payment details provided or mentioned to the entrepreneur without delay.

Article 7 - Conformity and warranty

  1. We guarantee that our goods conform to your order and meet your normal expectations taking into account the specifications of the product. We also guarantee that the goods advertised on our website comply with all existing laws at the time of your order.
  2. The company complies with the legal minimum guarantee period for each type of product and may decide to offer a more extensive guarantee (or commercial guarantee). Discuss and check this directly with the entrepreneur. The entrepreneur is responsible for complying with the offered guarantees at the time of your order for that specific product.
 

Article 8 - Delivery

  1. All goods and services will be delivered to the address specified by you when you place your order.
  2. The entrepreneur is responsible for the delivery of the goods. In doing so, the entrepreneur will take the greatest possible care in receiving and executing orders of products and in assessing requests for the provision of services.
  3. The delivery period is indicated in the ordering process when purchasing a product online. The entrepreneur is responsible to comply with this delivery period.
  4. If the goods delivered by us were damaged in transit, do not correspond to the items listed on the delivery note or do not correspond to the items you ordered, you must report this as soon as possible and return the items to us within 14 calendar days of your report.
  5. We cannot be held responsible for any consequential damages due to late delivery or non-delivery by the carrier appointed by the entrepreneur. 

Article 9 - Force majeure

  1. In case of force majeure, we are not obliged to fulfil our obligations. In that case we can either suspend our obligations for the duration of the force majeure or dissolve the agreement definitively.
  2. Force majeure is any circumstance beyond our control that prevents the fulfilment of our obligations in whole or in part. This includes, among other things, strikes, fire, pandemics, business interruptions, power failures, failures in a (telecommunication) network or connection or used communication systems and/or the unavailability of our website at any time, non-delivery or late delivery of suppliers or other engaged third parties.
 

Article 10 - Intellectual property

  1. Our website, logos, texts, photos, names and in general all our communications are protected by intellectual property rights that either belong to us or to our suppliers or other entitled parties.
  2. It is forbidden to use and/or make changes to the intellectual property rights as described in this article. For example, you may use drawings, photos, names, texts, logos, colour combinations, etc ... do not copy or reproduce without prior and explicit written permission from us, the manufacturer, the entrepreneur, the supplier or any other party that helps to create our website.
 

Article 11 - Complaints and disputes

  1. In case there are complaints about our services or those of the entrepreneur, you can contact us via support@becycled.be or by letter addressed to: V4More CV, 100 Rue Royale, 1000 Brussels. We will do our utmost to deal with your complaint within 3 working days, but this is not a binding guarantee.
  2. All agreements that we conclude with our customers, regardless of their place of residence, are exclusively governed by Belgian law and disputes must be settled by the competent Belgian courts. If, for reasons of international law, another law is applicable, the interpretation of the present general terms and conditions will in the first place go back to Book VI of the Belgian Economic Law Code.
  3. In the event of out-of-court settlement of the dispute, the Consumer Mediation Service of the Federal Government is competent to receive any request for out-of-court settlement of consumer disputes. The latter will in turn either process the request itself or forward it to a qualified entity. You can reach the Consumer Mediation Service via this link: https://www.consumentenombudsdienst.be/en.
  4. In case of disputes of a cross-border nature, you can also appeal to the Online Dispute Resolution platform of the European Union via this link: https://ec.europa.eu/odr.

Appendix I - Model withdrawal form

Model revocation form
(complete and return this form only if you wish to revoke the agreement)
To: Becycled - V4More CV
Return address: This can be found in your order confirmation via email.
E-mail: support@becycled.be

I/We* hereby give notice that I/we* hereby give notice of our agreement concerning
  • the sale of the following products: [product name]*
  • the provision of the following digital content: [indication of digital content]*.
  • the provision of the following service: [indication of service]*,
to be revoked.

Ordered on*/received on* [date of order for services or receipt for products]

[Consumer(s) Name]

[Consumer address(es)]

Consumer(s)' signature (only if this form is submitted on paper)

 
* Strike out what does not apply or fill in what is applicable.

- In case of doubt, the Dutch version of this text is conclusive. -

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